Returns & Exchanges

Paciotti Online Boutique offers a seamless return process for all unworn items within 14 days of delivery. We ensure your luxury shopping experience is protected by our commitment to quality and customer satisfaction.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all designer tags and security seals remain intact and attached.

• 3.
  Affix the Shipping Label

  Print the prepaid return shipping label provided via email and securely attach it to the outside of your parcel.

• 4.
  Drop Off and Refund

  Hand your package to the designated courier; once received and inspected at our boutique, your refund will be processed within 5-7 business days.